On the Menu
Support
Answers to the most common questions are below, and our team is one email away. Never send a private menu link, menu content, password, sign-in code, or API key to an unverified destination.
Sign-in and account access
Accounts use Clerk with an email code, Google, or Apple when available. You can continue using guest links without an account. If a sign-in provider fails, retry from the same browser and confirm that cookies and pop-ups are allowed for On the Menu.
Private links
A creator can replace the partner link from the menu. The previous partner link then stops working. Account-attached access remains separate from guest links.
Menu Partner controls
From your signed-in home, refresh requests, decline a request, disconnect an active Menu Partner, or block an account connection. Blocking also removes the active connection and its private compatibility data. The compatibility screen also lets you clear answers and withdraw custom cards without disclosing a negative answer.
Email choices
Signed-in users can turn product emails on or off and control partner, compatibility, menu, invitation, and agreement categories from their account home. Every product email also contains an unsubscribe link.
Deletion
Use the signed-in Delete account control for account deletion. Shared menus require both participants to confirm deletion. See Account and menu deletion.
Contact
Email support@getonthemenu.com. Do not include a private menu link, menu content, password, sign-in code, or API key.